Privacy Policy

Last updated: August 15, 2025

At JEElevate, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our AI-powered JEE preparation platform.

1. Information We Collect

We collect information you provide when creating an account and using our platform:

• Account Information: Name, email address, and profile details from Google OAuth
• Study Data: Your study preferences, JEE preparation goals, completed exercises, and test scores
• Usage Information: How you interact with our features, study patterns, and time spent on different topics
• Device Information: Browser type, IP address (for security), and basic device information
• Payment Information: Processed securely through Razorpay (we don't store card details)

2. How We Use Your Information

We use your information to:

• Generate personalized weekly study plans using AI
• Provide instant doubt resolution through our AI solver
• Create custom mock tests and track your performance
• Send study reminders and progress updates (if you opt-in)
• Process payments and manage your subscription
• Improve our AI algorithms and platform features

We process your study content through Google's Gemini AI to provide personalized learning experiences, but your personal data is never used to train public AI models.

3. Data Protection & Security

We protect your data using:

• HTTPS encryption for all data transmissions
• Secure MongoDB Atlas databases with encrypted connections
• OAuth authentication (no passwords stored)
• Security headers and CSRF protection
• Regular security updates and monitoring

While we implement strong security measures, no online platform is 100% secure. We encourage you to use a strong password for your email account and keep your login credentials safe.

4. AI and Your Data

We use Google's Gemini AI to power our intelligent features:

• Your study content and doubts are processed by Gemini to generate explanations
• Weekly study plans are created based on your progress and goals
• Mock test questions and predicted papers are generated using AI

Important: While Gemini processes your queries to provide responses, your personal data is not used to train Google's AI models. Each session is isolated and your study history remains private to your account.

5. Your Rights

You have control over your data:

• Access: View all your data through your dashboard
• Export: Download your study plans and progress as PDFs
• Update: Edit your profile and preferences anytime
• Delete: Request account deletion via email

To exercise these rights or for any privacy concerns, email me directly at: dprrwt@gmail.com

6. Third-Party Services

We work with trusted service providers to operate JEElevate:

• Google (OAuth & Gemini AI): Authentication and AI-powered features
• Razorpay: Secure payment processing (PCI compliant)
• MongoDB Atlas: Database hosting with encryption
• Resend: Email notifications (study reminders, account updates)
• Vercel: Secure platform hosting

We never sell your personal information to third parties. Data sharing is limited to what's necessary for these services to function.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. Study performance data is retained to show your progress over time. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

JEElevate is designed for students preparing for JEE examinations. If you are under 18 years of age, please ensure you have your parent's or guardian's permission before using our services. We do not knowingly collect personal information from children under 13 years of age.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of JEElevate after such modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, I'm here to help.

Email me directly: dprrwt@gmail.com
- Founder, JEElevate

I personally handle all privacy concerns to ensure your data is protected while you focus on JEE success.